Administrative & Office Specialist III - Wage, Position # SP053, Richmond, Open Until Filled
Open Until Filled
Acts as technical support for State Parks Point of Sale System. Acts as liaison between the hardware contractor and software developer. Develops financial analysis reports and graphs for distribution on a monthly, seasonal, semi-annual and annual basis. Accepts on-line orders and ship to customers. Enters revenues for the online store, Reservation Center credit sales, and in-house sale into Revenue Tracing System. Assists in training park staff in the use of the POS system in one-on-one or district training sessions. Assist in reviews of parks for proper maintenance and set up of POS terminals . Update POS manuals as needed.Maintain inventory of POS system to include the PC and all peripherals. Establish annual inventory at parks to verify all equipment is still in place and in working order. Maintain repakir log and work with parks to get repairs or repalcement made within the time frame allowed by the contracts.Minimum qualifications:Basic computer skills including Microsoft Office applications. Knowledge of technical support for PC databases and various revenue collection equipment; ability to perform basic equipment repairs; ability to prepare and analyze reports used for budget management; ability to work independently on assigned projects. Preferred qualifications: Knowledge/experience of providing technical support; knowledge/experience in technical support; knowledge in creating training materials and to providing training; knowledge in creating and analyzing spreadsheets and financial data; knowledge and experience using a retail online sales system. Experience providing customer service.
Hourly Rate: $11.54 - $15.00/Hr.
Special instructions for applicants: Only on-line applications will be accepted. Applicaitons must be filed on-line at: http://jobs.virginia.gov/. If you do not have access to a computer, please apply on line through any local Virginia employment commission Office (VEC) in your area (most have public access computers and will assist you in completing the application) or visit a local library to use the public access computers. If you have questions or problems, please call 804 786-7964. DCR is an Equal Opportunity Employer.Women, Minorities and Persons with Disabilities are encouraged to apply.